This role will report onsite to our Regional HQ in Trevose, PA for training.
This role will report onsite officially with our office move to 785 Arbor Way, Blue Bell PA, by September 2025.
Rotational basis, No Night Shift, 3 day 12 hour shift schedule.
The Security Specialist, Assistance is an integral member of the regional Security Assistance team. Under the direction and guidance of the Security Director, Assistance, and the Security Managers, Assistance, the Security Specialist, Assistance will be tasked with the delivery of high-quality security risk assessments, advice and the coordination of security assistance on a profile and itinerary-specific basis to travellers, international assignees, domestic nationals, and client's risk managers. The Security Specialist, Assistance will contribute to operational readiness by carrying out tasking to maintain and develop the security provider network and internal Concepts of Operations.
The Security Specialist, Assistance is responsible for providing the delivery of professional and effective security assistance services for clients of International SOS to the highest standards of excellence.
The Security Specialist, Assistance will also be tasked with intelligence collection, processing, and analysis to provide timely security assessments and advice to International SOS’ clients and internal stakeholders, through primarily, but not exclusively, written reports, as required due to roster and surge requirements.
The Security Specialist, Assistance will also support on an ad hoc basis with the delivery of security assistance consulting deliverables, client engagements, crisis response duties, and contribute to projects relating to functional enhancements.
The position operates for three 12-hour shifts per week managed across 7 days a week on a rotational basis . On a rostered basis, the Security Specialist, Assistance may be assigned to provide support to clients on a global basis by giving preliminary security risk assessments and advice, escalating requests for assistance as appropriate. Shift adjustments may be applied to accommodate crisis response situations globally.
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Core Client Support:
Security Assistance Case Management:
Consulting Delivery & Sales, Marketing Support
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Required Skills and Knowledge:
Required Competencies:
Required Work Experience:
Preferred experience:
Required Qualifications:
Required Languages -
Travel / Rotation Requirements -
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