Job Description

Job Description

Job Description

Title: Salesforce BPR Admin

Location: SF Bay Area

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• 5 + years of experience as a Salesforce Analyst and admin role leading enterprise-scale CRM, PRM projects.
• Deep understanding of Salesforce Platform functionality and best practices, with emphasis in Sales Cloud
• Strong knowledge of Enterprise channel End customer sales. Experience in Sales operations, partner management enablement preferred.
• Strong experience in implementation; ability to determine whether requirements are configuration, customization, and/or integrations with external systems
• Hands-on experience on configuration of platform features including user management, profiles, permission sets, role hierarchy, org-wide defaults, sharing rules, territories, custom objects, new page layouts, custom fields, formula fields, validations, workflows rules, email templates, process builder, flows, lightning pages, managed packages, etc.
• Experience with the Salesforce AppExchange and a deep understanding of both this ecosystem as well as native Salesforce capabilities.
• Experience with Agile / Scrum delivery models
• Prior experience in SDLC project management and analysis including scoping / timeline management, documenting use cases, process flows/swim lane diagrams, requirements, user acceptance testing, change management, etc.
• Working knowledge of process documentation project management software
• Experience working with large-scale, complex datasets and using salesforce data tools.
• Superior ability to design and implement dashboards on Einstein Analytics/ Tableau CRM preferred and reports to deliver business insight
• Keen understanding of system security and controls

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