Job Description

Job Description Job Description Location: West Des Moines, IA Employment Type: Full-Time Reports To: Office Manager or Dentist Position Summary: We are seeking a friendly, organized, and professional Dental Office Receptionist to join our team. As the first point of contact for patients, this role is essential to creating a welcoming environment while ensuring smooth front office operations. The ideal candidate has strong communication skills, attention to detail, and the ability to multitask in a fast-paced dental practice. Key Responsibilities: Greet patients warmly and check them in for appointments Answer phone calls, schedule appointments, and manage the appointment calendar Verify insurance coverage and collect co-pays or outstanding balances Maintain accurate patient records and ensure confidentiality Coordinate with dental assistants, hygienists, and dentists to ensure efficient patient flow Process billing, payments, and insurance claims Manage incoming and outgoing mail, emails, and patient communications Maintain a clean and organized front desk and waiting area Follow up with patients for recalls, reminders, and treatment coordination Qualifications: High school diploma or equivalent required; additional administrative or dental office training preferred Previous experience in a dental or medical office setting is strongly preferred Knowledge of dental terminology and insurance processes is a plus Excellent customer service and communication skills Proficient in using computers and scheduling software (e.g., Dentrix, Eaglesoft, Open Dental) Ability to multitask and stay organized under pressure Professional appearance and demeanor Reliable, punctual, and team-oriented Work Schedule: ~ Monday-Friday, 8 am to 5 pm Compensation & Benefits: Based on experience Benefits may include: health insurance, paid time off, dental care discounts, retirement plan, etc. Join our team and help us deliver excellent care in a supportive and friendly environment!

Job Tags

Full time, Work at office, Monday to Friday,

Similar Jobs